Thursday, September 2, 2010

Ping: First Look at the iTunes Social Network

Part of the new iTunes 10 software, announced and launched yesterday, is a significant new social networking feature for iTunes called Ping. It allows you to comment on music, 'like' it a la Facebook, or rate it. Ping is also very similar to Twitter, in that you can 'follow' people and music stars. All of this happens inside of the iTunes application, either on your computer, iPhone or iPod Touch.




We took the new feature for a spin and came away intrigued, despite some initial flaws. We do however wonder at the overly commercial focus of Ping. Is this really about social networking, or mostly for Apple and artists to sell more music?



How to Get Ping



To access Ping, you first need to download iTunes 10 onto your computer. You'll need to also download 300+ MB worth of iPhone Software Update, to get it on your iPhone or iPod Touch.



On the computer, once you've downloaded iTunes 10 click the iTunes Store link in the sidebar. You'll see a "Get Started" link in the top right of that page (also 'Ping' appears as a menu option in the sidebar). You'll need to turn on the Ping feature and agree to Apple's privacy policy. After that, create a profile.



Note that you may encounter issues with uploading a profile photo and connecting to Facebook. If you wait for about 10 minutes, eventually your photo will upload. However Facebook Connect appears to be broken at this stage. We assume these are technical teething issues.



Once you have your profile set up, you're invited to follow other people and also stars like Lady Gaga and U2. This is very similar to how Twitter works, except that it's all happening inside of iTunes (on your computer or on your iPhone or iPod Touch).


Richard Macmanus is the founder and CEO of ReadWriteWeb, a leading tech blog.